Joining ERS in 2005 as a part-time administrative assistant, Renae advanced to her current position as Manager, Marketing & Communications in 2016. She is responsible for managing and coordinating internal and external documentation including advertising, instructional documentation, client communications, website maintenance as well as support for sales documentation. Renae earned her bachelor’s degree in English from the University of Cincinnati in 2000 and is just a couple of classes away from a master’s degree in Education. Prior to ERS, Renae worked as a publications assistant at a community newspaper and in various customer service roles. A lifetime resident of Cincinnati, Ohio, Renae enjoys many hobbies including crafting, reading, genealogy, kayaking, attending concerts, traveling to eclipses, and spending time with her family and friends.